Simple Departmental Operative Unit "Communication - U.R.P. – Press Office - Privacy"
Headquarter ASM - Matera
Facility Manager |
Director Dr. Maria Malvasi |
Place |
1st Floor Headquarter ASM Via Montescaglioso - Matera |
Telephone |
0835/253616 |
|
Who we are
Role |
Name and Surname |
Responsible – Director Sociologist |
Dr. Maria Malvasi |
Referent Healthcare - Matera |
Ms. Immacolata Grieco |
Referent Healthcare - Policoro |
Ms. Lucia Montesano |
Referent District Hospital - C.da Tinchi |
Ms. Francesca Picciani |
Referent Headquarter Montalbano J.co |
Ms.Concetta Maiellaro |
Contacts
Seat |
Referent |
Telephone |
Fax |
Healthcare - Matera |
Ms.Immacolata Grieco |
0835/253213 |
0835/253213 |
Headquarters Montalbano |
Ms. Concetta Maiellaro |
0835/596283 |
0835/692486 |
Healthcare - Policoro |
Ms. Lucia Montesano |
0835/986333 |
0835/986333 |
District Hospital - C.da Tinchi |
Ms. Francesca Picciani |
0835/586620 |
0835/586620 |
Opening times of the service:
- From Monday to Friday from 8.30 h. to 12.30 h.
- Tuesday - Thursday from 15.30 h.to 17.30 h.
- Monday - Wednesday from 15.30 h. to 17.30 h.
(Just for the Hospital of Matera)
Activity:
- Treat information and communication activities as defined in law 150/2000.
- Collect and deepen or instruct the proposals,suggestions and complaints verbally or in writing by citizens or voluntary associations to protect and give prompt response to the users.
- Guarantee citizens,including through voluntary associations and protecting the exercise of rights to information,access and participation by which the Law n.241/90 and subsequent amendments.
- Facilitate the use of services offered to citizens.
- Implement,by listening to the citizens and ad hoc surveys, the quality audit processis perceived and satisfaction of services by users ,as well as the the verification standards set by the Service Charter.
- Ensuring the external communication to citizens,the community and other bodies also through information to the media.
- Look after Company front-office services (reception, telephone switchboard,information points).
Patients who live in the district of the Healthcare “ ASM ”of Matera that go in for radiotherapy at CROB of Rionero in Vulture,can take advantage of the shuttle-bus service provide by the Healthcare.
The shuttle –bus has a capacity of n.8 seats and it is reserved only to those who are undergoing to the therapy.
For the use of the service there is no need to submit any documentation,simply call to the following company contacts:
- Hospital of Matera
Ms. Immacolata Grieco phone 0835/253213
From 09,00 h.- 13,00 h. from Monday to Friday.
- Headquarter Montalbano Jonico
Ms.Concetta Maiellaro phone 0835/596283
From 09,00 h.- 13,00 h. from Monday to Friday.
- District Hospital of Tinchi
Ms. Francesca Picciani phone 0835/586620
From 09,00 h. - 13,00 h. from Monday to Friday.
- Headquarter ASM
Dr. Maria Malvasi phone 0835/253616
Dr. Enrico Basile
From 09,00 h. - 13,00 h. from Monday to Friday.
How to access:
To report suggestions,malfunctions or complains,you can fill out the attached PDF form to be delivered to the offices of the Public Relations Office at the headquarters of the ASL(ground floor),or send to the following address : U.R.P. ASM - Via Montescaglioso - 75100 Matera.